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https://ruomoplus.lib.uom.gr/handle/8000/870| Title: | Integrated Public Service Co-Creation and Provision: Guidelines and Lessons Learnt | Authors: | Tambouris, Efthimios Konidi, Mariza Edelmann, Noella Kalampokis, Evangelos Crompvoets, Joep Cioffi, Anita Tarabanis, Konstantinos |
Author Department Affiliations: | Department of Applied Informatics Department of Business Administration Department of Business Administration |
Author School Affiliations: | School of Information Sciences School of Business Administration School of Business Administration |
Subjects: | FRASCATI__Natural sciences__Computer and information sciences | Keywords: | Integrated public services Holistic framework |
Issue Date: | 2023 | Publisher: | CEUR | Series/Report no.: | CEUR Workshop Proceedings (CEUR-WS.org) | Volume Title: | Proceedings EGOV-CeDEM-EPart2023, September 05-07, Corvinus University of Budapest, Hungary | Volume: | 3449 | Abstract: | Integrated Public Services (IPS) enable the provision of personalised, citizen-friendly servicesthrough seamless collaboration of the involved public authorities. In this workshop we willpresent results from the H2020 inGov European Union funded project. We will start bypresenting the Holistic Framework for IPS co-creation and provision which includes a numberof practical recommendations for public authorities. We will discuss the framework withparticipants looking for constructive comments and ideas. We will then proceed withpresenting experiences gained so far in different European settings and prompt participants tocomment and discuss our approaches and findings. |
URI: | https://ceur-ws.org/Vol-3449/paper26.pdf https://ruomoplus.lib.uom.gr/handle/8000/870 |
Rights: | Attribution-NonCommercial-NoDerivatives 4.0 International | Corresponding Item Departments: | Department of Applied Informatics Department of Business Administration Department of Business Administration |
| Appears in Collections: | Other |
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| File | Description | Size | Format | |
|---|---|---|---|---|
| OR17_inGov_EGOV_2023.pdf | 717,12 kB | Adobe PDF | View/Open |
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